BUYER'S GUIDE · AI AGENT CONTROL PLANE
Top 5 AI Agent Control Planes in 2026 Compared on What Actually Controls Agents
Every platform now calls itself a control plane. We compared the five that matter on the five things a control plane has to do (identity, observability, evaluation, governance, and audit) and on the question most comparisons skip: does it work across every model, framework, and cloud you use, or only its own?
The short answer
The top 5 AI agent control planes in 2026:
- Traccia: best vendor-neutral control plane. Identity, observability, evaluation, runtime governance, and audit in one layer, across any model, framework, or cloud.
- Lyzr Opencontroller: best for large enterprises that want a flat-fee control plane running inside their own cloud.
- Microsoft Agent 365: best for organizations standardized on Microsoft 365 and Entra.
- Amazon Bedrock AgentCore: best for AWS-native teams that want policy checks on every tool call.
- ServiceNow AI Control Tower: best for enterprises that run IT and risk on ServiceNow.
Disclosure: Traccia publishes this guide. Every claim about another vendor comes from that vendor's own pages, cited in References and checked on October 9, 2026.
What Is an AI Agent Control Plane?
An AI agent control plane is the layer that knows which agents exist, watches what they do, judges whether they did it well, decides what they are allowed to do before they do it, and keeps the evidence. It sits beside your agents rather than inside them, the same way a Kubernetes control plane sits beside the workloads it manages.
Forrester, which began evaluating this market in December 2025, describes it as the plane that "inventories, governs, orchestrates, and assures heterogeneous AI agents across vendors and domains." The phrase that matters there is across vendors. Your agents are built on more than one framework, call more than one model, and run in more than one cloud. A control plane that only sees one of those is a dashboard for part of the problem.
For the full architecture, read What Is an AI Agent Control Plane?
How We Evaluated: Five Pillars and One Foundation
Governance alone is not a control plane, and neither is observability alone. A control plane has to do five jobs, on the same agents, from the same data. We scored each platform on those five pillars, and then on the foundation underneath them.
| Pillar | What we checked |
|---|---|
| Identity | Does every agent get a distinct identity, and is there a registry of the agents you run? |
| Observe | Can you trace each run: model calls, tool calls, cost, errors? Is it OpenTelemetry-based? |
| Evaluate | Can you score agent behavior on datasets and production traces? |
| Govern | Can policy stop an action before it executes, not just flag it afterwards? Are there human approvals and spend limits? |
| Audit | Is there evidence you can hand an auditor, mapped to frameworks such as the EU AI Act? |
| Vendor neutrality | Does it control agents on any model, framework, and cloud, or mainly its own platform's? |
Inside Govern, one question separates control from logging: what happens when the policy check itself cannot complete? If the action runs anyway, the system fails open. A control plane worth the name fails closed.
AI Agent Control Planes at a Glance
"Partial" means the capability exists with a material limit, explained in each review. "Not documented" means we could not find it on the vendor's own pages; it may exist.
| Traccia | Lyzr Opencontroller | Microsoft Agent 365 | AWS AgentCore | ServiceNow AI Control Tower | |
|---|---|---|---|---|---|
| Identity | Yes: agent IDs, AI system registry | Yes: attributable agent identities | Yes: Entra Agent ID, registry | Yes: AgentCore Identity, Agent Registry | Partial: via Veza and Okta integrations |
| Observe | Yes: OpenTelemetry-native | Yes: monitoring and traces | Yes: OpenTelemetry-based | Yes: OpenTelemetry-compatible, CloudWatch | Yes: trace collectors |
| Evaluate | Yes: datasets, scorers, experiments | Yes: evaluation before production | Partial: via Foundry Control Plane | Yes: AgentCore Evaluations | Yes: runtime agent evaluations |
| Govern: blocks before execution | Yes: SDK and Gateway, fails closed | Yes: refuses calls in the request path | Partial: lifecycle blocks; runtime blocking via Defender | Yes: Cedar policies at the Gateway | Yes: AI Gateway for MCP |
| Govern: human approvals | Yes: Approvals inbox, signed webhook | Partial: deployment approvals | Not documented | Partial: as a policy condition | Partial: general Intelligent Approvals |
| Govern: spend limits | Yes: Spend Cap | Yes: spend limits | Not documented | Yes: budget policies | Partial: cost tracking |
| Audit | Yes: evidence packs, EU AI Act, HIPAA | Partial: audit trails | Yes: audit logs, Purview | Partial: CloudWatch logs | Yes: NIST and EU AI Act frameworks |
| Vendor neutrality | High: any model, framework, cloud | High: any cloud, framework, model, runtime | Partial: Microsoft-centric | Partial: any framework, AWS-hosted | Partial: governed from ServiceNow |
| Pricing | Free; Team $299/mo; Business $799/mo | $250K per year, flat | $15 per user/month | Usage-based | Contact sales |
Traccia · Best vendor-neutral control plane
Traccia
The only platform here that covers all five pillars in one layer and works the same way on every model, framework, and cloud.
Traccia is an OpenTelemetry-native AI agent control plane. It does not ask you to build or host agents on its platform. You add its open-source Python or TypeScript SDK, or route model calls through its Gateway, and every agent you already run gets identity, observability, evaluation, runtime governance, and audit evidence from the same trace.
- Identity: every span carries the agent's ID and environment; agents and AI systems are tracked in a registry with owners and risk tiers.
- Observe: one OpenTelemetry trace per run, with model calls, tool calls, tokens, and cost; integrations for the OpenAI Agents SDK, LangChain, CrewAI, Claude Code, and Cursor.
- Evaluate: versioned prompts, datasets, LLM-as-judge and code scorers, and experiments that compare a baseline with a candidate.
- Govern: real-time policies such as Spend Cap, Model Boundary, Loop Cap, Refund Guard, and High-Risk Tool stop a call before it runs, through the SDK or in the request path through the Gateway, and fail closed. Refunds and purchases above a threshold can wait for a person in the Approvals inbox.
- Audit: a Decision Log for every policy decision, plus a Compliance Hub with reviews, incidents, evidence packs, and EU AI Act and HIPAA modules.
Teams running agents across more than one model, framework, or cloud
SaaS, with open-source SDKs that also export to any OpenTelemetry backend
Free tier; Team $299/month; Business $799/month; Enterprise custom
Limitations: a younger vendor than the hyperscalers on this list. The Gateway covers the OpenAI, Anthropic, and Gemini APIs; tool-level policies need the SDK. The Compliance Hub is on the Enterprise plan, and SAML single sign-on is on the roadmap.
Lyzr · Best for a flat-fee control plane in your own cloud
Lyzr Opencontroller
The other genuinely vendor-neutral control plane on this list, built around deploying and promoting agents, at an enterprise price.
Lyzr launched Opencontroller as "the control plane for AI agent sprawl," supporting "any cloud, any framework, any models, any runtime." It runs alongside your agents inside your own cloud, with "no traffic to the vendor," and "refuses the call in the request path" when policy says no. Lyzr frames it as find, ship, and run: discover agents, models, and tools across your estate; evaluate and validate agents before they reach production; and monitor them in production. You bring existing containerized agents and apply identity, permissions, spend limits, and observability without rebuilding them, and you can stop, restrict, or isolate an agent that misbehaves.
Large enterprises that want governance running inside their own cloud or on premises
Your cloud; on-premises through Lyzr's hardware offering
$250K per year, flat, for unlimited agents and users
Limitations: the entry price is $250K a year, with coding-agent coverage another $250K a year, so there is no way to start small. Its model centers on deploying and promoting containerized agents. Approvals on its pages are deployment approvals rather than per-action human review, and OpenTelemetry support and compliance-framework mapping are not documented on its product page.
Both are vendor-neutral. Traccia starts free with published plans, is built on OpenTelemetry, holds risky actions such as large refunds for a person to approve, and maps evidence to the EU AI Act and HIPAA. Lyzr Opencontroller is a $250K-a-year platform that also deploys and promotes your agents inside your own cloud.
Microsoft · Best for Microsoft 365 and Entra shops
Microsoft Agent 365
The product that literally calls itself the control plane for agents, and the natural choice if your agents and identities live in Microsoft.
Microsoft positions Agent 365 as "the control plane to observe, secure, and govern AI agents." It became generally available for commercial customers on May 1, 2026. Its strength is identity: each agent gets a Microsoft Entra Agent ID, Conditional Access extends to agents, and a central registry lists them. Observability is built on OpenTelemetry, and evaluation and cost-anomaly tracking come from the companion Microsoft Foundry Control Plane.
Enterprises standardized on Microsoft 365, Entra, Purview, and Defender
Microsoft cloud, managed from the Microsoft 365 admin center
$15 per user/month, billed yearly; included in Microsoft 365 E7
Limitations: licensed per user, and Microsoft says it works best with Microsoft 365 E5. Registry sync for AWS and Google agents was in public preview at GA. Runtime blocking relies on Defender, Entra, and Intune rather than a per-action policy engine.
AWS · Best for AWS-native engineering teams
Amazon Bedrock AgentCore
The most thoroughly documented pre-execution policy engine on this list, if your agents run through AWS.
AgentCore is AWS's platform for production agents, "any framework, any model." It does not market itself as a control plane, but it ships control-plane parts. Policy in AgentCore "intercepts all agent traffic through Amazon Bedrock AgentCore Gateways and evaluates each request against defined policies in the policy engine before allowing tool access," using Cedar or natural language. Temporal policies can require an approval before a transfer or keep a running total under a budget. Observability is OpenTelemetry-compatible and stored in CloudWatch, Evaluations reached general availability in March 2026, and the AWS Agent Registry in August 2026.
Teams building and hosting agents on AWS
AWS managed services, with VPC support
Usage-based, for example $0.000025 per policy authorization request
Limitations: policy governs tool calls that pass through AgentCore Gateway, and the control surface is AWS. Audit evidence is CloudWatch logs; we found no compliance-framework mapping. The Agent Registry launched in five regions.
ServiceNow · Best for IT, risk, and GRC teams on ServiceNow
ServiceNow AI Control Tower
Broad discovery and a real kill switch, governed from the platform many enterprises already run IT and risk on.
ServiceNow describes AI Control Tower as "the ServiceNow control plane for discovering, governing, securing, observing, and measuring AI across the enterprise." The May 2026 expansion added 30 integrations to discover AI across AWS, Google Cloud, Azure, SAP, Oracle, and Workday, risk frameworks aligned with NIST and the EU AI Act, runtime observability from its Traceloop acquisition, and cost attribution. Its AI Gateway applies real-time controls to MCP traffic, and a kill switch contains agents by revoking their credentials through Okta.
Existing ServiceNow customers with central IT and risk teams
ServiceNow SaaS platform
Contact sales
Limitations: you govern from the ServiceNow platform, and many new features are only in its new interface. Whether actions of agents outside ServiceNow can be blocked inline, before they execute, is not documented.
Also Considered
| Platform | Why it is worth a look | Why it is not in the top 5 |
|---|---|---|
| MuleSoft Agent Fabric | Calls itself "the AI control plane"; discovers agents on Agentforce, Bedrock, Vertex AI, and Copilot Studio; enforces at its Omni Gateway with budgets and a kill switch | Requires MuleSoft Anypoint; evaluation covers Agentforce agents only; compliance mapping not documented |
| Airia | "One control plane across your entire AI stack"; claims execution-layer blocking, human approvals, and evidence for the EU AI Act and NIST AI RMF | Its enforcement mechanics are not documented publicly in enough detail for us to verify; pricing not public |
| IBM watsonx Orchestrate | Branded an "agentic control plane" since July 2026; multi-cloud and on-premises; from $530/month | Observability, approvals, and cost controls are not documented on its pages |
| Google Gemini Enterprise Agent Platform | Agent identity, registry, and gateway announced in April 2026 | Release status of each component is not stated; centered on Google Cloud |
| Zenity | Security-first; blocks inline on named platforms such as Copilot Studio and coding agents | On other platforms its own docs list detection and posture only |
| Galileo Agent Control | Open source (Apache 2.0) runtime policy layer, launched March 2026 | A policy layer only; no registry, identity, or approvals documented |
How to Choose an AI Agent Control Plane
Start with where your agents run, not with a feature list.
| If your situation is | Start with |
|---|---|
| Agents on several models, frameworks, or clouds, or you expect that soon | Traccia |
| You want the control plane inside your own cloud and budget for a $250K flat fee | Lyzr Opencontroller |
| Agents and identities live in Microsoft 365 and Entra | Microsoft Agent 365 |
| You build and host agents on AWS and want Cedar policies on tool calls | Amazon Bedrock AgentCore |
| IT and risk already run on ServiceNow | ServiceNow AI Control Tower |
Then run the enforcement test on your shortlist. Ask each vendor to show what happens to a risky action, such as a large refund, when the policy service is slow or unreachable. A control plane blocks it. A dashboard records it after the money has moved.
Frequently Asked Questions
What is the best AI agent control plane?
It depends on where your agents run. For agents spread across several models, frameworks, or clouds, a vendor-neutral control plane such as Traccia covers the most ground. Lyzr Opencontroller is the other vendor-neutral option, at a flat $250K a year. If everything runs in one ecosystem, that ecosystem's own option (Microsoft Agent 365, AWS AgentCore, or ServiceNow) may fit more naturally.
What is the difference between an AI gateway and an AI agent control plane?
A gateway sits in the request path and applies rules to the traffic that passes through it. A control plane also knows which agents exist, traces what they do end to end, evaluates their behavior, and keeps audit evidence. A gateway can be one enforcement point inside a control plane.
Is AI governance the same as an AI agent control plane?
No. Governance decides what agents may do. A control plane also covers identity, observability, evaluation, and audit, so the rules are applied to known agents and backed by evidence of what actually happened.
Do I need a control plane if all my agents run in one cloud?
You need the capabilities either way: identity, tracing, evaluation, runtime policy, and audit. Whether you buy them from your cloud depends on whether you expect to stay in one cloud. Most organizations already use models and frameworks from more than one vendor.
How does an AI agent control plane help with the EU AI Act?
It produces the records the Act asks for: an inventory of AI systems with risk tiers, logs of what each system did, evidence of human oversight, and incident records. Traccia maps these to the Act in its Compliance Hub; ServiceNow aligns its risk frameworks with the Act.
References
Vendor pages checked October 9, 2026. Pricing and release status change often; confirm with each vendor.
- Forrester: Announcing our evaluation of the agent control plane market (Dec 2025) (https://www.forrester.com/blogs/announcing-evaluation-of-the-agent-control-plane-market/)
- Traccia pricing (https://traccia.ai/pricing/)
- Traccia policies documentation (https://traccia.ai/docs/platform/policies/)
- Traccia Gateway documentation (https://traccia.ai/docs/platform/gateway/)
- Traccia Compliance Hub documentation (https://traccia.ai/docs/platform/governance/)
- traccia-py: the open-source Traccia Python SDK (https://github.com/traccia-ai/traccia-py)
- Microsoft Agent 365 product page and pricing (https://www.microsoft.com/en-us/microsoft-agent-365)
- Microsoft Agent 365 overview (Microsoft Learn) (https://learn.microsoft.com/en-us/microsoft-agent-365/overview)
- Microsoft Agent 365 generally available (May 2026) (https://www.microsoft.com/security/blog/2026/05/01/microsoft-agent-365-now-generally-available-expands-capabilities-and-integrations/)
- Microsoft Agent 365 observability (OpenTelemetry) (https://learn.microsoft.com/en-us/microsoft-agent-365/developer/observability)
- Microsoft Foundry Control Plane (https://azure.microsoft.com/en-us/products/ai-foundry/control-plane)
- Amazon Bedrock AgentCore (https://aws.amazon.com/bedrock/agentcore/)
- Policy in Amazon Bedrock AgentCore (developer guide) (https://docs.aws.amazon.com/bedrock-agentcore/latest/devguide/policy.html)
- AgentCore observability (developer guide) (https://docs.aws.amazon.com/bedrock-agentcore/latest/devguide/observability.html)
- Amazon Bedrock AgentCore pricing (https://aws.amazon.com/bedrock/agentcore/pricing/)
- AWS Agent Registry generally available (Aug 2026) (https://aws.amazon.com/about-aws/whats-new/2026/08/aws-agent-registry-generally-available/)
- ServiceNow expands AI Control Tower (May 2026) (https://newsroom.servicenow.com/press-releases/details/2026/ServiceNow-expands-AI-Control-Tower-to-discover-observe-govern-secure-and-measure-AI-deployed-across-any-system-in-the-enterprise/default.aspx)
- What's new in AI Control Tower, August and September 2026 (ServiceNow Community) (https://www.servicenow.com/community/ai-control-tower-articles/what-s-new-in-ai-control-tower-for-august-amp-september-2026/ta-p/3597749)
- MuleSoft Agent Fabric overview (MuleSoft docs) (https://docs.mulesoft.com/general/agent-fabric-overview)
- MuleSoft Agent Fabric automated agent discovery (Salesforce, Jan 2026) (https://www.salesforce.com/news/stories/mulesoft-agent-fabric-automated-agent-discovery/)
- Lyzr Opencontroller: Unified AI Agent Control Plane (https://www.lyzr.ai/control-plane/)
- Lyzr pricing (https://www.lyzr.ai/pricing/)
- Lyzr: Control Plane as a Service (Sep 2026) (https://www.lyzr.ai/blog/control-plane-as-a-service/)
- Airia (https://airia.com/)
- IBM: Introducing the Agentic Control Plane (Jul 2026) (https://www.ibm.com/new/announcements/introducing-the-agentic-control-plane)
- Google: Introducing Gemini Enterprise Agent Platform (Apr 2026) (https://cloud.google.com/blog/products/ai-machine-learning/introducing-gemini-enterprise-agent-platform)
- Zenity platform (https://zenity.io/platform)
- Galileo: Announcing Agent Control (Mar 2026) (https://galileo.ai/blog/announcing-agent-control)
- What Is an AI Agent Control Plane? (https://traccia.ai/blog/what-is-an-ai-agent-control-plane/)
- What Is AI Agent Observability? (https://traccia.ai/blog/ai-agent-observability/)
One Control Plane for Every Agent You Run.
Traccia gives every agent identity, observability, evaluation, runtime governance, and audit evidence, on any model, framework, or cloud. Start free.